UNITED AIRLINES

TSA Wait Times Predictor and Report Features Added to the Existing App

Overview

There is no doubt that the mobile app plays a big role for airlines. Now more than ever, travelers want the ability to stay informed and rely on technology to serve them during their journeys.

Role

Product Designer

Tools

Figma, Miro, InVision, Maze

Service

UI / UX Design

Web Development

Digital Design

Timeline

Approx. 3 weeks (Aug - Sep 2020)

The Problem
Hurry up!! And wait…

Imagine you’re stuck in a long, snaking TSA security line at the airport, anxiously checking your phone as your flight departure time inches closer. Sound familiar? We’ve all been there. 

THE SOLUTION


An Informed Traveler Is a Happier Traveler


Travelers on the go need faster, easier access to information about their flights, directions, parking, terminals, and all other knowledge concerning the airport. A TSA wait time predictor that travelers can monitor or get notified of the hubs they'll be using so they can at least get an idea of how long they’ll be standing in line and can plan accordingly.

 Added Features

when users at home

Check Wait Time Updates

From the home screen, users can access the TSA wait time updates 24 hours prior to departure.

at the airport or half-mile radius from the airport

Check Wait Time Updates

Find the Fastest Checkpoint

From the home screen, users can access the TSA wait time updates 24 hours prior to departure.

50 meters radius from the checkpoint

Track and Report Wait Times

Upon arrival at the checkpoint, users can track and report their wait times.

PORTFOLIO

PORTFOLIO

PORTFOLIO

CHECK OUT SOME MORE

CHECK OUT SOME MORE

CHECK OUT SOME MORE

CHECK OUT SOME MORE

United Airlines

United Airlines

United Airlines

App Redesign

United Airlines

United Airlines

United Airlines

App Redesign

United Airlines

United Airlines

United Airlines

App Redesign

United Airlines

United Airlines

United Airlines

App Redesign

Elegant Pack

Elegant Pack

Elegant Pack

Brand Identity

Digital Design

Elegant Pack

Elegant Pack

Elegant Pack

Brand Identity

Digital Design

Elegant Pack

Elegant Pack

Elegant Pack

Brand Identity

Digital Design

Elegant Pack

Elegant Pack

Elegant Pack

Brand Identity

Digital Design